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IRS Stat Interpretation
I always find it interesting that when the IRS comes out with new statistics, they try to distort them ever so slightly to appear more in their favor. Or the IRS will highlight one thing and downplay another. Most of the … Continue reading
Posted in IRS News & Info, Tax News
Tagged customer service, e-file, irs.gov, phones, statistics, stats, website
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It’s always “hurry up and wait” with the IRS
It’s always “hurry up and wait” with the IRS. The Offer in Compromise (OIC) process is a perfect illustration of this point. If a taxpayer finds himself with a tax debt that he cannot pay, one of his options is … Continue reading
Posted in IRS News & Info, Tax Tips
Tagged customer service, delays, furlough, sequestration
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IRS Hopes to Answer 63% of Calls in 2013
The Taxpayer Advocate Service (TAS) released its annual report to Congress today which focuses on a few main themes: tax code simplification/reform, increased funding for the IRS, greater safeguards against identity theft, and improved taxpayer service. For anyone working in the field … Continue reading
Posted in IRS News & Info
Tagged annual report, customer service, IRS phone lines, Nina Olson, TAS, Taxpayer Advocate
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International IRS Offices
US citizens and resident aliens must report their worldwide income, meaning income from all sources within or outside of the United States. The IRS receives tax filings and payments all year round and from all over the world. If you derive … Continue reading
Posted in International Tax News, IRS News & Info
Tagged customer service, international, worldwide
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Letter Audit Process Nicer Now . . . But Not Faster
The number of IRS “correspondence audits” has risen sharply in recent years. A correspondence audit is a type of tax audit that is handled in the following manner: The IRS sends taxpayer a letter questioning something on his/her tax return … Continue reading
Posted in IRS News & Info, TIGTA audits
Tagged audit, correspondence audit, customer service, IRS phones, letter audit
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IRS Closing 43 Offices Across the Nation
Yesterday the IRS announced that it would be initiating a massive “office space and rent reduction initiative” that will save taxpayers $17.2 million in rental costs during 2012 and even more the following year. Employees aren’t being laid off — this … Continue reading
IRS Blunders
I knew it would be a mistake to call the IRS a couple of days before Tax Day, but I was already on the phone with the IRS and I really wanted to get some other things done. One of … Continue reading
IRS Seeks to Cut Spending with Employee Buyouts
The National Taxpayer Advocate released its annual report to Congress earlier this week. Their top complaint is that the IRS is severely underfunded, which is causing a number of problems, including an erosion of customer service and a dwindling of … Continue reading
Avoid Calling the IRS in December
December is by far the worst time to try to communicate with the IRS about your tax debt. The Second-Stringers I have not noticed that the telephone wait times are much different in December. Perhaps there are more IRS representatives … Continue reading
IRS Customer Service Audit
The two things you can be sure of in life are, as the saying goes, death and taxes. As for the taxes, they are apparently unavoidable on many different levels. If it’s not the payment of taxes, it’s the waiting … Continue reading
Posted in IRS News & Info, TIGTA audits
Tagged audit, customer service, IRS hold times, IRS phone lines, TIGTA
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