IRS Stat Interpretation

I always find it interesting that when the IRS comes out with new statistics, they try to distort them ever so slightly to appear more in their favor.  Or the IRS will highlight one thing and downplay another.  Most of the time it’s hard to see what benefit they find in this.  Here is an example I found on the News & Events page of the IRS website that compares data from May 10, 2013 with data gathered at this time last year.

The article bears the title “More Taxpayers e-file from home in 2013,” which also happens to be the first distortion.  There are a number of statistics on this page, including the drop in number of refunds issued, the drop in refund dollar amounts, and the drop in total money refunded countrywide.  That’s a pretty important statistic, isn’t it?  And never mind the fact that the total number of tax returns received so far has dropped as well as the total number of tax returns that have been processed.  That kind of information could have made an equally relevant title, right?

And the most drastic percentage change (in this news release) from 2012 to 2013 was regarding visits.  As of May last year, 255,269,615 people had accessed the IRS website looking for information about their individual tax questions.  This year that number climbed to 318,408,842.  That’s a 24.7 percent increase!  This was also a stat that the IRS liked because they flagged it and noted that “More people are using to get answers, file their returns and resolve issues.”  But are they really obtaining a positive result on the website?  This is the way I interpret the stat: the IRS can’t take many taxpayer calls because there is not enough money to hire the right number of personnel, so people have resorted to finding things on their own on